Privacy Policy

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Privacy Policy

Effective Date: 5th June 2023

Thank you for choosing Rawsave VPN ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. What Personal Data Do We Process?

Website visitors' data

When you visit our website, we collect certain data automatically, such as your IP address, browser type, operating system, referring URL, and the pages you viewed. We use this data to analyze trends, administer the website, track user movements, and gather demographic information for aggregate use. This information is collected through cookies and similar technologies. Please refer to section 1.7 for more information about cookies.

Account Registration data

If you choose to create an account with us, we collect personal data necessary for registration, such as your email address, username, and password. We may also collect additional information, such as your name and payment details if applicable. This data is used to manage your account and provide you with our services.

Performance and Support Data

To improve our services, we may collect data related to your usage of our VPN, including connection logs, bandwidth usage, server load information, and any technical issues you may encounter. This data is used for troubleshooting, support, and service optimization purposes.

Communication Data

When you contact us via email, live chat, or other means, we may collect and store the content of your communication, as well as any additional information you provide to us during the correspondence. We use this data to respond to your inquiries and provide you with support.

Social Media Data

If you choose to interact with our social media accounts, we may collect information available from your social media profile, such as your username, profile picture, and any public posts or comments you make. We use this data to engage with our users and provide relevant content.

Technical Data

When you use our VPN service, we may collect technical data, including your device's IP address, operating system, VPN protocol used, and connection timestamps. This information is collected to ensure the proper functioning of our service, troubleshoot issues, and enforce our Terms of Service.

Cookies

We use cookies and similar technologies to enhance your browsing experience and collect certain information automatically. Cookies are small files that are stored on your device and help us recognize you as a returning user. You have the option to disable cookies through your browser settings, but this may affect your experience on our website.

2. Retention of Personal Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We securely delete or anonymize your personal data once it is no longer needed.

3. Data Subject Rights

As a data subject, you have the right to access, rectify, erase, restrict the processing, and port your personal data. You also have the right to withdraw your consent and object to the processing of your personal data. For more information on exercising your rights, please refer to our "Contact Us" section.

4. Disclosure and Transfer of Your Personal Data

We do not sell or rent your personal data to third parties. We may disclose your personal data to trusted third-party service providers who assist us in delivering our services or conducting our business operations. We ensure that these third parties maintain the same level of data protection as we do. Additionally, we may disclose your personal data if required by law or to protect our rights, property, or safety.

5. Security of Data

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. No Logs Policy

We operate under a strict no log policy. This means that we do not collect, store, or retain any logs or personally identifiable information about your online activities while using our VPN service. We are committed to respecting your privacy and ensuring that your online activities remain private and anonymous.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take reasonable steps to delete such information from our records.

8. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or services, including any loss of data, loss of profits, or unauthorized access to your personal information.

9. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Amendments

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at [email protected]. We will make reasonable efforts to address your inquiries in a timely manner.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.